Mission
Together we matter
Claremont’s mission is to give people opportunities to shine, and to live happier, healthier and more connected lives.
We believe in a world where people flourish, thrive and feel like they matter at every age.
Our values:
- Playfulness and joy!
Creativity belongs to everyone at Claremont. With our broad and wide-ranging offer, we empower each other to try new things, get curious, nurture our skills and have fun together.
- Empathy, authenticity and acceptance
With a relational approach, we listen with compassion to build authentic, non-judgemental relationships, and create spaces for people to build relationships with each other. Human connection is the “magic dust” at the heart of our community.
- Inclusion and access
People from all walks of life are loved and wanted at Claremont. Our services are welcoming, accessible and relevant to our whole community – underpinned by our conviction that everybody matters.
- Significant and meaningful outcomes
Claremont is a place for innovation and inspiration. We seek the best possible outcomes for mental health, wellbeing and ageing well, through a steadfast commitment to reflective practice and learning.
- Wide horizons
Claremont connects us to something larger. We work in partnership to open up opportunities beyond our doors; take positive environmental action with future generations in mind; and multiply our impact by sharing best practice, new models and learning.
“If I am not for myself, who will be for me?
But if I am only for myself, who am I?
If not now, when?”
The quote above is from Hillel, Ethics of the Fathers, 1:14, and is about who we are as people: we are not by nature solitary individuals nor wholly merged into a collective. We are always an interplay between separateness and togetherness. To flourish as people, we need these aspects to be alive, to be nourished, and to be in creative tension with each other. It is a dance, a conversation, a relationship.
Claremont’s mission is all about facilitating this creative process so that we can flourish as individuals, friends, communities, and so that we can build a resilient, inclusive, and vibrant civil society. We do this by focussing on the way in which we work…
Mattering: The Relational Approach
We were a founding signatory of the Flourishing Lives National Charter, which identifies the core values of a best practice approach:
Building Quality Relationships
We believe that building quality relationships with people is the heart of our work. Quality relationships require respect, and engender dignity, equality and a striving to see someone for all that they are, have been, and could yet become. Older people are, first and foremost, people. Older people do not form some sort of homogenous group that is different and sectioned off from the rest of society.
Reflective Practice
We think it is important that we foster an awareness of ourselves in how we are working with people. Working self-reflectively means striving to be aware of not only what we are doing but how we are doing it and what factors are motivating us to do it. Many other professions, especially those in mental health and the allied professions, work in this way because it is essential to developing quality relationships. Working self-reflectively helps us avoid falling into unhelpful dynamics with people or acting in ways which are detrimental to the outcomes we are trying to achieve.
Aspirational and Inspirational
We want to facilitate people to be all that they can be. We want to provide aspirational activities and groups and we want to seek inspiration and partnerships externally to help us do this. We aim to make the most of the cultural, sporting and social capital of the areas in which we operate.
Variety, Choice & Life as Normal
Just because someone reaches a certain age does not mean that they automatically want to reduce their existence to one of passive nostalgia. Most of us want life to continue as normal. As providers of services, we want to be able to provide variety, choice and normalcy, where we can, and point people towards choices elsewhere if we don’t provide them ourselves. These choices should not be automatically delimited by arbitrary age groups.
A Shared Vision of Best Practice
We believe that by working closely together, sharing our research, resources, and experience, we can play a part in laying the foundations for a shared vision of progress and quality assurance across the sector. We aim to develop and promote a relational methodology as a member of the Flourishing Lives Coalition, in its online forum, training programme and thought leadership. We and others in the Coalition, want to raise the bar in quality relationships and service delivery. We want to be a catalyst for change and participate in a movement of progressive organisations working together to build communities and enhance the lives of older people.
Booklet Link: Mattering: An Introduction to the Relational Approach
We are also proudly part of the #HowNotWhat movement. See here: https://www.hownotwhat.org/
Participating Nationally
Beyond services delivered locally at Claremont, we are also on a mission as part of a national and international progressive movement in the provision of the highest quality later life services.
To this end, we co-founded the Flourishing Lives Coalition, a group of 200+ UK organisations working with older people. Members include national arts and culture organisations (such as Tate Modern, Barbican, and British Museum), organisations such as OpenAge, Age UK franchisees, as well as smaller community centres, arts organisations, and individual practitioners. For more information on the Coalition, which also has the Relational Approach at its heart, see Flourishing Lives.
We were also invited to be a co-founder of the Islington Development Partnership, alongside The Parent House, Help on your Doorstep, Company3, and the Cripplegate Foundation. The Partnership is about exploring and stimulating discussion about the way services are designed and delivered, rather than just what is being delivered. At its heart is a focus on authentic relationship.