We’re looking for someone amazing to help those with welfare needs to get the help they need!

We are looking for someone who can join us to help those in need to get the services they need and are entitled to. The role is a mix of engagement work with difficult-to-engage older people, and welfare support work with those people. The role is not about giving advice or providing welfare services. It is primarily about actively-managing referrals to other services (debt, legal, housing matters, and specialist medical and/or psychological services). We already have an Engagement Officer, who is primarily responsible for engaging people in Claremont’s own services (our classes, activities, and psychotherapy services).

The role, which reports to our Deputy CEO, needs someone who can run with these kinds of responsibilities independently, and who has confidence, humour, self-awareness, emotional resilience, assertiveness, creativity, and a high degree of relationship-building skills. The role also calls for competence in the use of information technology, including Microsoft Office. The rewards of the work are great and include profoundly fulfilling client relationships.

We are a small but rapidly growing charity providing a wide range of high quality participatory activities aimed at helping people to flourish and shine. We work mostly with older people and specialise in creativity and self-development.

Our centre, Claremont, which is in the heart of Angel, Islington, has over 450 visits a week. There are over 36 regular activities and a host of one-off events and special projects. We have a very special way of working at Claremont, a way which is deeply appreciated by our members, and finding the right person for this job will be important.

This is a lovely job within a friendly team and culture. We offer opportunities for training and development and also to be involved in the wider work of the centre. Most team members stay with us for many years, which hopefully says something positive about us. This 3.5 day a week role might suit you if you are looking to support your other interests elsewhere (arts practise, studying, family, etc).

Claremont won the national Royal Society for Public Health’s Arts in Health Award, 2014 and was a key partner in the 2018 award.

The job pack can be found here: Job Pack