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FAQs
Why would you keep the deposit? To give an idea: non-return of keys, non-payment of fees, damage, cancellation within less than one month with non-payment of fees. See Ts & Cs. If the Gate key is lost, there will be a charge of £250.
Can I have extra time to set up or tidy up? All set up and pack down time are included in the hire time and paid for. Hirers must leave promptly at the end of their booking and will not be able to come in until the start time.
Can you/we move the furniture? Hirers are responsible for setting up and packing down the room within their booking time. The hall/room must be left reset to the way it was at the start of the hire (e.g. all furniture restacked).
Do you do catering? No, we do not provide catering services.
Do you have flipcharts / projectors etc? No, we advise that hirers bring their own equipment.
Do you have storage? Storage is limited. Please ask Jay for more details if you require storage space.
We’re a charity / community group – can we have a discount? We generally hire to other charities and community organisations or small groups, so can’t usually make special arrangements for hall hire fees because a lot of the other hirers are in a similar position.
If you need to get in touch with our team, please contact Jay at jay@claremont-project.org, or call 020 7689 8090 (Hire Enquiries Line).
